Shifts & Reconciliation

Opening a shift

A cashier opens a shift on a register before serving customers. The Open Shift dialog accepts an optional opening balance — the float in the drawer at the start of the day, for example 100.00. Only that cashier’s sales count toward their shift, and a live clock shows how long the shift has been running — it stays anchored to the original opening time, so a restart or app update never resets it. Only one shift is open on a register at a time.

Cash payouts

Money can leave the drawer mid-shift without closing it — for example a safe drop. Record Payout takes an amount and a reason (defaulting to safe drop), and the payout is subtracted from the expected cash so the reconciliation at close stays accurate.

Closing and reconciling

Close Shift takes the counted cash in the drawer and any optional notes. It shows the expected total versus what was counted and flags the difference — tagged Over or Short — before the register accepts the close, so discrepancies surface at the counter instead of at the end of the month. The close is refused while a sale is still in progress; complete or clear it first. A summary of the closed shift is shown immediately.

Shift history and end of day

The shift management screen lists every shift with its status, open and close times, opening and counted balances, expected cash, difference, and sales, and opens a full per-shift report. The End-of-Day Report rolls up today’s shifts: KPI cards (total revenue, average sale, voids, discounts), a cash reconciliation (total opening vs total counted vs total expected, with a net difference), a payment breakdown, and sales by hour — printable and exportable.

Audit history

Every sale, void, refund, payout, and stock adjustment is recorded with the user and terminal that made it, so every shift reconciles back to a complete audit trail.